Your Travel Partners
Empowering Airlines to Support Distressed Passengers & Disruption
We understand the challenges airlines face when accommodating passengers in distress. Our dedicated programs are designed to streamline the process, ensuring your passengers receive the support they deserve. With tailored solutions that prioritize comfort and convenience, we’re here to help you enhance customer satisfaction while navigating any disruptions.
Keep your employees focused on their core business – helping passengers get to their destinations
Call Room Solutions now! Our company was born as a result of research to find new ways to assist airlines by enabling them to focus resources on their core business. The need to accommodate passengers into hotels during non-routine situations was one way in which this was made possible.
Why We Are Better
Although several companies attempt to provide these types of services many have hotel backgrounds and approach the needs from a hotel industry perspective, and have little knowledge of the airline industry. Airline-specific needs in non-routine situations requires experience with passenger-handling, and personnel who know the challenges facing airline managers.
Experience Counts
Room Solutions has assembled a team with over 50 years of airport operations experience. Leveraging this unique experience, Room Solutions is in a unique position to anticipate your needs, and equally important, to respond to them.
We Work So You Don’t Have To
With Room Solutions handling your hotel needs, employees who would otherwise be out of the operation, looking for rooms, are able to assist other passengers. When rooms are difficult to find, our partner-hotels enable us to secure rooms that you may not even be aware are available. Once a decision is made to place passengers in hotel rooms we are able to confirm rooms almost immediately and minimize the passengers’ wait time at the airport. Room Solutions stays on top of the local room availability and notifies you when the situation warrants. This information is critical especially when rooms are scarce. With this advance information, Systems Operations Control can be notified.
Key Advantages
Real-Time Booking
Instant integration means your team can book accommodations without delays, ensuring passengers receive immediate assistance during travel disruptions.
Dedicated Support
Our specialized teams are available around the clock to assist airlines and passengers, ensuring effective communication and swift problem resolution.
Our airline programs are designed to assist airlines in effectively managing passenger needs during disruptions. They aim to provide timely support and seamless travel experiences, prioritizing the well-being of passengers in challenging situations.
Enrolling in our programs is simple. You can reach out to us through our contact page, and our team will guide you through the process, ensuring a smooth start to enhancing your passenger support capabilities.
We offer 24/7 support through dedicated teams ready to assist airlines and passengers. This includes help with bookings, information sharing, and resolving issues as they arise, ensuring everyone feels supported.
Yes, our programs can be tailored to meet the specific needs of your airline. We work closely with partners to address unique challenges, ensuring that our solutions align with your operational goals and passenger expectations.
Our pricing structure is designed to be transparent and competitive. We discuss costs will clients during enrollment, providing detailed summaries of all services offered, so you know exactly what to expect.
Your feedback is vital for us. We encourage you to share your thoughts through our contact page, and our team will take your suggestions into consideration as we continuously strive to improve our programs and services.